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Managed Services for Eaton Towers

Challenge
It took a lot of hard work and persistence to win the 3 year managed services contract for a total of 314 sites representing 50% of Orange Network in Burkina Faso with an SOW that included: Passive Preventive Maintenance, Corrective Maintenance, Fueling Logistics, and NOC Management. Penetrating the Managed Services field in Burkina for the first time in Africa given that other service providers already exist in the market with regional offices made the competition very tough, adding to that the lack of qualified resources in Burkina which urged us to migrate our own manpower from Egypt 

Solution
Our vast experience in Maintenance is built on attending to every detail, our proven and seasoned teams of project managers and master technicians eliminate the worry of critical processes related to management and operation of networks’ sites, facilities and assets. We render services 24/7 to maintain the network elements and the associated infrastructure items of the sites up and running all the time

Key Benefits
More Efficient NOC Management, more control over the Fueling Logistics Cycle, and a better network performance according to SAL

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About Managed Services (O & M)
Alkan CIT offers premium quality O&M Services for Telecom Networks, rendered 24/7 to maintain the network elements and the associated BTS/Node B/BSC/COW infrastructure items of the sites. By attending to every detail, our proven and seasoned teams of project managers and master technicians eliminate the worry of critical processes related to management and operation of networks’ sites, facilities and assets. We provide preventive, corrective and recurring maintenance services to hundreds of telecommunication sites and facilities across the region. Our services help network operators extend their regional coverage, enhance network performance and focus on core business