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Business Support Systems (BSS)

Under today’s tough competition, many operators are increasingly focusing on profitability and margin rather than absolute growth and revenues. With very thin margins any possible leakage of revenue or loss in returns will have a clear effect on the operators’ financial health. Revenue assurance and fraud management systems became one of the critical systems that the operator considers to secure its profitability

Revenue Assurance

We have long-standing experience in applying revenue assurance modules and concepts to detect leakages in the operator revenue stream and interfacing with all the OSS/BSS systems such as the network/switches, mediation, provisioning, billing, etc...

  • Modular end to end revenue assurance solution
  • Covers the whole revenue chain from “switch” to “invoice”
  • Provide root-cause analysis for revenue leakage.
Fraud Management

We have built accumulative experience in fraud fighting through working over the years with operators either wired or wireless and have helped them identifying fraudulent activities in their network either internal or external

  • Subscription / Roaming Fraud,
  • Cloning, Call-Sell Fraud, Premium Rate Services (PRS) Fraud,
  • PBX Hacking/Clip-on Fraud, Pre-paid Fraud, Internal Fraud
Billing and Customer Care

Next-generation services such as VoIP, IPTV and mobile TV are creating new challenges when it comes to its integration within the BSS. We help the operators deploy an effective billing solution that could efficiently provide assured billing & strong customer relations.

  • One billing system that supports all lines of business,
  • Fully support convergence.
  • Customer Relationship Management