Site Requires

Operation & Maintenance (O&M)

Alkan CIT offers premium quality O&M Services for Telecom Networks, rendered 24/7 to maintain the network elements and the associated BTS/Node B/BSC/COW infrastructure items of the sites. By attending to every detail, our proven and seasoned teams of project managers and master technicians eliminate the worry of critical processes related to management and operation of networks’ sites, facilities and assets. We provide preventive, corrective and recurring maintenance services to hundreds of telecommunication sites and facilities across the region. Our services help network operators extend their regional coverage, enhance network performance and focus on core business.

Operation Services

Include managing and enhancing the physical network; incorporating new technologies and enabling new services such as the adoption of GPRS, EDGE and 3G. We provide variety of solutions dedicated for network infrastructure management thus enabling the operators’ decision making, resource optimization, down time minimization and adoption of new technology for Signaling & Switching, Optical transmission and Connectivity.

Maintenance Services

include on-site Maintenance whether Preventive, Corrective or Scheduled covering the base station equipment, telecom equipment, transmission and outsource equipment (air-conditions, shelters and their contents, power systems, tower/stub towers, generator sets, etc...) in addition to all site facilities and environment as well as interconnected hardware or devices. Alkan O&M teams include more than 570 master technicians and professional engineers, all backed up with state of the art technologies and technical training, offering 24/7 onsite services, teams include:

  • Mobile maintenance teams on the go team, respond for regular requests
  • Deployment Standby teams respond to Emergency Calls according to standard SLAs, 24x7
  • Site Resident teams operate, monitor, analyze and respond to any situation at critical locations.